Wright & Teague will not share the data we collect from you with third parties.
When you purchase something from Wright & Teague, via mail order or in store, as part of the buying and selling process, or contact us by email as part of that enquiry, we collect the personal information you give us, such as your name, address, telephone number and email address. When you browse our online store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Only with your permission, will we send you emails about our store, new products and other updates.
Wright & Teague will only process an individual’s information on the lawful basis of consent and will not source any personal data from third party organisations. When you provide us with personal information to complete a transaction, you consent to our collecting and processing such data and using it for that specific transaction, including any necessary follow up or aftercare related to that purchase. We retain relevant personal information such as your name, contact information and details of your purchase in order to personalise your future Wright & Teague experience and provide a quality level of customer service. We will only keep this information for as long as reasonably required.
Wright & Teague aims to be transparent with its customers. if you would like to know what personal information we hold on you or would like to request to have the personal information we hold on you destroyed, please contact us at firstname.lastname@example.org. Information on how to raise a concern can be found https://ico.org.uk/for-the-public/raising-concerns/. In line with the new GDPR we are required to supply you with this information within 28 calendar days of your request. We are fully GDPR compliant.
If you have any concerns about the way Wright & Teague are handling your personal data or your request for access to your data, you have the right to complain to the ICO https://ico.org.uk/concerns/handling/
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
We make every reasonable effort to protect your personal information, to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.